Patient Information

Insurance Information

If provided with accurate and current insurance information, we will be happy to assist filing insurance claims as a courtesy to our patients. With proof of valid insurance, 50% of total fees will be collected at the time of surgery. After we receive payment from the insurance carrier, we will refund any amount due (in case the carrier pays more than 50%) or request patient payment for balances not covered by insurance. Another option is to receive a pre-determination from your insurance carrier prior to the date of surgery.

Pre-Determinations

If the patient or insurance company requests, we will submit a pre-determination to verify coverage amount before surgery. With proper predetermination, you will be responsible for the balance that your insurance carrier estimation does not cover. Results from pre-determinations may take anywhere from 3 to 6 weeks depending on your insurance company. We encourage patients to contact their carrier directly to facilitate a faster response.

Although we will assist in any way possible to facilitate proper reimbursement with insurance carriers, the ultimate responsibility of the account rests with the patient or guarantor.

Again, a call to our business office can quickly resolve most questions regarding your financial or insurance responsibilities.